Maidtopia Cleaning Services, LLC
Austin Metro (512) 619-5237
Temple/Belton (254) 236-5442
Austin Maid Service
Maidtopia Cleaning Service does not want to be a temporary just cleaning solution for you but rather a cleaning essential for everyday life. Our priority is making sure we can accommodate your busy lifestyle. We offer schedules for your convenience on a weekly, biweekly, every 3 weeks, monthly and one-time occasions. We also prefer to send the same cleaner, as she learned your preference and routine.
Once we place you on the schedule on an established day and frequency, we will continue on the designated scheduled date and time. We will send a courtesy reminder email the day before your cleaning to remind you of your scheduled date. If you are not home and the access instructions to the home are not available, we will call and email you. We will accommodate in waiting 15 minutes before we consider it a lockout.
*The email is a courtesy reminder and fees will apply. If you do not receive the email described above, please check the bulk folder. We are not responsible if emails are not received, emails are a courtesy and not intended to be a free pass to fees.
Maidtopia Cleaning Services does not require a contract to be signed. We appreciate that our customers let us know 1 week in advance when they need to change the scheduled service. This time frame allows for schedule organization for our cleaners. Last minute cancellations affect our staff in a negative way, so please advise of your need to reschedule or cancel services. Please remember that customers who sign up for a recurring service must complete the 3 minimum scheduled cleaning requirements or you will be subject to the cancellation fee. Our one-time customers will also be subject to the cancellation fee if they decided to cancel before the cleaning services is conducted. Last minute rescheduling will also be subject to the reschedule fee.
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